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General Questions

Deposit and withdrawal are available for at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform.

You can see this anytime on your accounts dashboard.

Visit the password reset page, type in your email address and click the `Reset` button.

You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you.

You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions.

The minimum amount required to start investing varies depending on the type of account and investment product. Generally, you can start with as little as $20.

We offer a wide range of investment products including stocks, bonds, mutual funds, ETFs, and real estate investment trusts (REITs).

You can monitor the performance of your investments through our online platform, where you can access real-time data, detailed reports, and performance summaries of your portfolio.

While investments themselves are not insured, the funds you use to purchase them are protected up to a certain limit through the Securities Investor Protection Corporation (SIPC) in case of brokerage failure.

Yes, you can transfer your existing investments to our platform. Our team will assist you with the transfer process to ensure a smooth transition of your assets.